Why Human Connection Still Matters
As hybrid work becomes the norm, many employees are enjoying greater flexibility, autonomy, and fewer commutes. But with those benefits often comes something less visible—and more harmful: loneliness.
A growing body of research shows that hybrid work environments, while offering convenience, can reduce spontaneous interactions and create emotional distance between colleagues. The result? Many workers feel isolated—even when they’re surrounded by people virtually.
According to Gallup’s new State of the Global Workplace: 2024 Report, nearly 1 in 5 employees—including those in hybrid roles—report feeling lonely at work. This isn’t just a passing feeling; loneliness has serious implications for physical and mental health, as well as workplace productivity.
Even well-designed hybrid models can still foster disconnection, as they often fall short in building genuine connection due to several key factors, including:
- Fewer casual moments: Remote and hybrid setups reduce hallway chats, coffee breaks, and impromptu conversations that help us feel like we belong.
- Inconsistent in–person engagement: Switching between remote and in-office days can make it harder to form strong bonds and a shared sense of culture.
- Disproportionate impact on young workers: A 2024 Forbes article noted that 45% of employees aged 18–25 say they struggle with workplace loneliness—more than any other group.
Overcoming Loneliness at Work
The consequences of loneliness extend far beyond morale. Research from the U.S. Surgeon General shows that social isolation can increase the risk of premature death at rates similar to smoking 15 cigarettes a day. It’s also been linked to higher risks of heart disease, stroke, anxiety, and depression.
In the workplace, loneliness can manifest in subtle and overt ways: missed meetings, reduced creativity, burnout, low morale, reluctance to collaborate, and increased turnover. For organizations, this means not just personal suffering, but significant financial and cultural costs.
So, what can employers do?
The encouraging news is that loneliness is not a permanent state. With intentional practices and supportive programs, even hybrid teams can thrive. Here are five meaningful steps to foster connection:
- Make it OK to Talk About It
Encourage leaders and managers to share their own hybrid work experiences and emotional challenges. Normalize conversations about well-being, and remind employees that seeking help through an EAP, like CMG Associates, is a sign of strength. - Be Intentional About Office Days
Use on-site days for connection—not just meetings. Leave space for shared meals, team-building moments, and informal check-ins that allow colleagues to re-engage face-to-face. - Regularly Highlight EAP Support
Employee Assistance Programs offer confidential services like counseling, peer support, and coaching. Reiterate these options frequently to ensure employees know support is always available. - Build Peer Connections
Establish mentorship or buddy systems to help employees build cross-team relationships and feel less alone – particularly helpful for new hires or younger staff navigating hybrid life for the first time. - Stay Attuned and Adapt
Use short surveys or check-ins to gauge how employees are feeling. Use this data to make real-time improvements to your hybrid policies and support systems.
Let Us Help You Address Workplace Loneliness
Loneliness is not a personal failure—it’s a deeply human experience. But in a hybrid world, we have a unique opportunity to reshape how we work, relate, and care for one another. With intention and support, hybrid work doesn’t have to mean working alone.
If you’re feeling disconnected – or noticing a teammate who is – reach out! Let CMG Associates help you rebuild connection, restore balance, and reclaim a sense of belonging at work.
