CMG Associates is your partner in managing stress in the workplace.

CMG Associates is a comprehensive employee assistance program provider that goes well beyond the traditional suite of information, referral and counseling services. Our experience-driven philosophy is that supporting the workforce at all organizational levels helps employees be their best both at work and in life. We are a full-service employee assistance program provider with over three decades of excellence supporting human resource professionals, managers, teams, and individual employees – anywhere at any time.

Our skilled, high-touch team takes the time to become extremely knowledgeable about your organization, products, and processes and seamlessly integrates our services without interrupting the flow of authority within your organization. We work closely with you to design an effective strategy for publicizing the EAP so that employees and their managers are fully aware of the available services. Our services are easily accessible by phone, in person, and through digital technology to flexibly meet the needs of the modern workforce.

Why You Need An Employee Assistance Program Provider

Everyone needs support sometimes and addressing employee needs proactively can have strong benefits on organizational productivity. According to the U.S. Department of Labor, employers generally save $5 – $16 for every $1 spent for EAP-related counseling and substance abuse treatment.

Research also shows that, on average, employers who offer EAP report:

Lower absenteeism
Reduced job turnover rates
Fewer worker compensation clams
Lower utilization of health benefits
Decreased worker-related accidents

CMG Associates provides a full range of employee assistance services that can be custom designed to meet the specific needs of your workforce and reflect the culture of your organization.

24/7 Counseling Support

The EAP is available 24 hours a day, 7 days a week to support employees on a wide range of mental health topics through short-term, solution-focused, and in the moment counseling.

Mental Health Assessment & Referral

We provide confidential, professional, and comprehensive assessment, counseling, and referral services to employees experiencing personal or professional problems. An extensive network of providers enables us to meet the clinical needs of employees across the globe.

Management Consultation

Specially trained counselors provide direct one-on-one counsel to managers on the unique challenges they face in their roles. This service allows managers to step out of the role of counselor or diagnostician and focus on employee performance while helping employees gain access to necessary resources.

Work-Life and Daily Living Resources & Referrals

We understand that employee issues do not always fall into neat service categories, nor do problems generally exist in isolation. Therefore, our consultants are trained to listen beyond the presenting issue, to identify all possible related factors and to apply appropriate resources to each.

Crisis Intervention & Response

We provide onsite and virtual support to individual employees and groups who have experienced on-the-job trauma or grief. These interventions are designed to assess the impact of the experience, debrief and diffuse the situation, and provide affected individuals with the necessary tools and resources to heal from the event.

Financial & Legal Consultation Services

Our nationwide network of attorneys and financial advisors is available to provide consultations to employees and their family members regarding their legal and financial concerns.

Substance Abuse Consultation Services

(for industries regulated by DOT)

We provide help with substance abuse policies and testing procedures. We train employees and managers on the DOT rules and regulations.

Manager / Workforce Training

We provide a wide array of on-demand, virtual, and onsite training possibilities ranging from lunchtime seminars to year-long staff development programs. We are ready to customize a training program that meets the needs of your workforce.

Violence Prevention & Response

We work with organizations to prevent workplace violence through policies, training, and appropriate resources. In addition, we are available to support organizations in the aftermath of traumatic workplace incidents.

Work-Life Resource Database

Our clients have access to our state-of-the-art website featuring an extremely comprehensive level of resource articles, assessments, audio and video files covering emotional well-being, health and wellness, and workplace issues, as well as childcare, elder care, adoption, and education.

Executive and Leadership Coaching

Our team of coaches helps leaders enhance their skills, capabilities and performance through customized coaching packages based on individual needs. Our results-oriented approach helps executives and managers identify critical areas of leadership growth and development and build high-performing teams.

Global Solutions

We have the ability to offer EAP services to divisions of your organization located outside of the US. Ask us about global solutions to fit your international workforce.

Testaments to our employee assistance program provider work

I have had the pleasure to partner with CMG for over 16 years across both the hospitality and retail industries. This unique perspective across two different employers has allowed me the opportunity to see how CMG acts as a partner in understanding the business, be a student of its associate workplace and personal challenges, address organizational needs, and customize tools and approaches to best serve associates.

Vice President, HR Operations, Bob's Discount Furniture

The world has changed, and traditionally reactive EAP services are not enough to support the changing needs of the workforce. IHI has been proud to partner with CMG Associates to provide wellness and wellbeing resources to our staff and members of their households, as well as enhanced resources during the COVID-19 pandemic. Together, we have reimagined support at the individual, team, and organization levels to assist our staff across the world.

VP Human Resources, Institute for Healthcare Improvement

Bruce, Nonnie, and the entire CMG team have been an extension of the TJX team for over 30 years and have supported us through many challenging situations, including the devastating aftermath of September 11, 2001, when TJX lost seven beloved and vibrant Associates. CMG is incredibly responsive whenever needed and has provided an array of services for our teams – both in regards to work and personal concerns. They have coached our managers to help them better support their teams and served as a general resource for everyday living. CMG is truly a wonderful partner!

HR Team at TJX Companies